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Thread ID: 136891 2014-04-27 22:39:00 CGA return DeSade (984) PC World Chat
Post ID Timestamp Content User
1373589 2014-05-01 00:16:00 Write to the manufacturer (and send a copy to the retailer) detailing all your concerns in a polite manner, with no threats, pointing out the extra cost you would incur in returning sizeable goods. You may just appeal to their better nature, especially if you are a repeat or regular customer. If you are getting no joy from the reseller, bypass them, as there may have been a manufacturing problem they know nothing about.

But be polite! You will have more success that way.
Richard (739)
1373590 2014-05-01 01:30:00 I did write to the manufacturer, expecting the reply any day now.
See what they say before I make any further decisions.
DeSade (984)
1373591 2014-05-01 01:33:00 I just don't get the retailers attitude, he should get a job at an abattoir or something more suited to his talents. Cicero (40)
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