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Thread ID: 149759 2021-04-21 05:02:00 Too many crashes Driftwood (5551) Press F1
Post ID Timestamp Content User
1476673 2021-04-21 05:02:00 I am getting too many system crashes with my gaming system.
The screens go blank, audio continues for maybe 20 seconds, cooling fans go to max & it stays like that until I force a restart.
It’s not overheating & everything is up to date.
System had been running perfectly until the 20H2 update.

Event viewer shows the latest error as below.

Faulting application name: amtrucks.exe, version: 1.40.0.224, time stamp: 0x6058d8df
Faulting module name: d3d11.dll, version: 10.0.19041.746, time stamp: 0xfc177b9d
Exception code: 0xc0000005
Fault offset: 0x00000000001298a0
Faulting process id: 0x12ec
Faulting application start time: 0x01d7364e5e6ffced
Faulting application path: D:\Games\steamapps\common\American Truck Simulator\bin\win_x64\amtrucks.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: 834c5c07-2023-4032-a16c-88dfdd1b8696
Faulting package full name:
Faulting package-relative application ID:

A google search shows (Faulting module name: d3d11.dll) is not uncommon.
I am currently wading through all the post re this, hoping to find a solution.
Driftwood (5551)
1476674 2021-04-21 05:09:00 Your American Truck Simulator looks to be causing the problem, generally with Graphics.

How old is it ?? And how old are the graphic Drivers.
wainuitech (129)
1476675 2021-04-21 05:13:00 opps double posted :D wainuitech (129)
1476676 2021-04-21 05:46:00 Run SFC /scannow to check the state of your DirectX install. If nothing untoward is found you can trying re-installing using the DirectX redistributable which you can find here (www.microsoft.com)

Update your graphics card drivers.
chiefnz (545)
1476677 2021-04-21 05:56:00 That particular crash was with American Truck Sim, but are also getting it in European Truck Sim & Bus Sim 18.

The current Graphics driver is 466.11 for GeForce RTX 2080 Super.

DirectX is version 12, will try re-install.
Driftwood (5551)
1476678 2021-04-21 07:14:00 That particular crash was with American Truck Sim, but are also getting it in European Truck Sim & Bus Sim 18.

The current Graphics driver is 466.11 for GeForce RTX 2080 Super.

DirectX is version 12, will try re-install.

Sorry forgot the SFC
It shows no faults.
Driftwood (5551)
1476679 2021-04-21 07:49:00 Also try launching the game using OpenGL it may prove to be more forgiving... chiefnz (545)
1476680 2021-04-21 20:22:00 Just found the following article as well -- www.pcerror-fix.com (www.pcerror-fix.com) Scroll down to "Play American Truck Simulator Without any Error " The 1st option the path is missing one, it should be "Advanced System Settings ->Advanced -> PERFORMANCE -> Settings -> Data Execution Prevention " By default its not selected.


Doing a bit of a look around, seems its a common problem exactly as originally described.
wainuitech (129)
1476681 2021-04-22 02:38:00 Also try launching the game using OpenGL it may prove to be more forgiving...

I will try that but I don't think think this is graphics issue, unless I have a hardware problem.

System is:
Intel i7-10700k
Asus Tuf Z490 Plus
Corsair 32GB DDR4 3200
Asus GeForce RTX 2080 Super
Driftwood (5551)
1476682 2021-04-22 02:42:00 Just found the following article as well -- www.pcerror-fix.com (www.pcerror-fix.com) Scroll down to "Play American Truck Simulator Without any Error " The 1st option the path is missing one, it should be "Advanced System Settings -> Advanced -> PERFORMANCE -> Settings -> Data Execution Prevention " By default its not selected.


Doing a bit of a look around, seems its a common problem exactly as originally described.

Had a look at that.
The post is actually from about 2016.
Tried to do the DEP setting.
Wouldn't allow me to do it.
"You can not set DEP attributes on 64 bit executables"
Driftwood (5551)
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