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Thread ID: 150996 2022-11-21 01:58:00 Dell Inspiron 17 5000 - Keyboard. mzee (3324) Press F1
Post ID Timestamp Content User
1489384 2022-11-21 01:58:00 The Keyboard on my Dell Inspiron 17 5000 is erratic. When I tap a key it sometimes does nothing, no particular key, random.
Its a hell of a job to replace the keyboard, everything has to come out from the bottom. A replacement keyboard from China is under $100.00, but I don't want to do it all for nothing. There is no dirt, biscuits, or ants under the keys ;)

Any ideas?
mzee (3324)
1489385 2022-11-21 02:23:00 Re-seat the keyboard ribbon cable if you can. Normally have to pull back a locking clasp along the ribbon, pull out ribbon, re-seat then push clasp back.

Should be available to adjust with just the bottom taken off the laptop, not sure though.
zqwerty (97)
1489386 2022-11-21 04:47:00 Try a USB kb & see if it has the same issue. 1101 (13337)
1489387 2022-11-21 05:04:00 Test with a USB keyboard, or use it as a permanent replacement.

I spilt alcohol all over my laptop and the keyboard never recovered from it, random characters, no characters, etc. I have reseated the cables, etc but it will require proper cleaning or replacement. Until then,I just use a USB keyboard.

Cheers,

Kame
Kame (312)
1489388 2022-11-22 01:14:00 I will borrow my son's Bluetooth keyboard and see what happens. mzee (3324)
1489389 2022-11-22 04:28:00 Hard to tell. Could be the keyboard or the keyboard controller. Experience would tell which is more likely, but I don't have it in that scenario.

I would guess the keyboard being at fault is more likely, if the motherboard was bad it likely wouldn't work at all.
Re-seating the ribbon cable as mentioned by zqwerty would be a good idea I'd say.

Trying a USB keyboard etc will likely only rule out a software problem?
Agent_24 (57)
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